Returns & Refunds

At Norvale Home, we stand behind the quality of every product. If you’re not completely satisfied, we’re here to help.

30-Day Returns

We offer a 30-day return policy from the date your order is delivered.

Eligibility

To be eligible for a return:

• The item must be unused and in its original condition

• Must be in the original packaging

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve it immediately.

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method within 5–7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact

For returns or questions, please contact us anytime.